At mfitcares.com, we are committed to protecting your personal information and strictly adhering to all privacy regulations. This policy ensures that all customer-provided data is securely protected and used for legitimate purposes.
1. PERSONAL INFORMATION PRIVACY POLICY
1. Entity collecting and managing information
- Food Is Thy Medicine Joint Stock Company
- Address: 205A Nguyen Xi Street, Ward 26, Binh Thanh District, Ho Chi Minh City
- Hotline: 0903892969
2. Purpose and scope of information collection
2.1 Purpose of data collection
- To provide products per customer request
- To confirm and support orders
- To send updates and promotional offers
- To manage, analyze, and enhance our services
- To comply with legal requests from authorities
2.2 Scope of data collection
- Full name
- Address
- Phone number
- Inquiry content (if applicable)
2.3 Scope of Information Use
- The collected information will be used within the following scope:
- Deliver products to customers who purchased from https://www.mfitcares.com
- Notify delivery status and support customers during product usage
- Process orders and provide products via https://www.mfitcares.com
Additionally, transaction data such as purchase history, transaction value, and payment method are stored to resolve any arising issues.
3. Information Retention Period
We will retain customer-provided personal information on our internal systems during product delivery until the data collection purpose is fulfilled or upon the customer's request for deletion.
4. Commitment to Personal Information Security
mfitcares.com commits to protecting customers’ information during registration. Information is not traded for commercial purposes and is only shared under the stated privacy policy.
Information is only shared in the following cases:
- With customer consent
- When needed to deliver services/orders (e.g., with logistics partners)
- When legally required
5. Entities Granted Access to Personal Data
- Contracted service partners (technical, payment...)
- Government authorities upon lawful request
6. Access and Edit Tools
Customers may edit their personal data by contacting customercare@mfitcares.com or calling 0903892969.
7. Customer Rights
- Access, modify, or delete personal data
- Refuse marketing messages
- File complaints for privacy violations
8. Privacy Policy Changes
We may update the privacy policy when necessary. All changes will be posted on the website.
9. Tools for Accessing and Editing Personal Information
Contact via phone, email, or official website address to update personal data.
10. Complaint Mechanism for Misuse of Information
If personal data is misused, customers may file complaints via:
- Call: 0903892969
- Send to: 205A Nguyen Xi, Ward 26, Binh Thanh, HCMC
Resolution time: Within 3 business days of receipt. mfitcares.com prefers negotiation before escalating disputes to court if necessary.
We are committed to safeguarding your privacy as a top priority.