Warranty is applicable when:
The delivered product does not match the images or description provided or shown on the website.
Warranty is not applicable in the following cases:
Product is scratched due to prolonged use.
Product is dented or deformed due to impact.
Product has damaged or removed manufacturer labels or seals.
Warranty Process & Contact:
We recommend customers bring the product directly to our office for the fastest warranty support at:
205A Nguyen Xi Street, Ward 26, Binh Thanh District, Ho Chi Minh City
If sending the product by courier to mfitcares.com, the estimated warranty processing time is 30 business days from the date we receive the item. Actual time may vary depending on the product’s condition (excluding shipping time).
For assistance or detailed guidance about our warranty process, please contact us via the hotline or email above.
📞 Hotline: 0903 892 969
📧 Email: customercare@mfitcares.com