To ensure the best customer experience when shopping on mfitcares.com, we allow customers to inspect the goods upon delivery and co-check with the delivery staff before making payment.
Inspection Process:
Upon receiving your order, you may open the package to visually inspect the product, including:
- Are the items correct in quantity and specification?
- Is the packaging intact and undamaged?
- Is the security seal/anti-counterfeit label intact?
- Compare the items with the invoice provided.
Note: Do not break the inner seal or use the product.
If someone receives on your behalf:
The recipient must inspect the items carefully before signing, just like the original buyer would.
Signature and Liability:
Once the delivery invoice is signed, all risks and ownership are transferred to the customer.
Please keep the invoice for any future reference or dispute resolution.
If asked to sign the co-inspection record, make sure to fully check the items before signing.
Right to Refuse Delivery:
If the product is incorrect or damaged, you have the right to reject the delivery.